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Our Services

What We Do.

We combine the best of broker services with a unique wrap-around customer experience that provides ongoing account management for the duration of your business energy contract. 

Our 5-star customer success team will be on hand to ensure you always have the support you need, whether that’s resolving a supplier query for you, check you’re being billed correctly or to help you find the optimum time to renew your business energy contract.

Our customer promise to you is that we’ll always be fair, transparent and helpful at all times. 

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Gas

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Electricity

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Water

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Renewables

Procurement

We know it can be a minefield trying to find the right energy deal for your business.  It’s not only incredibly time-consuming but full of confusion and uncertainty. Using a broker can save not just your time, but also your sanity.

But why Troo? What makes us different to any other business energy broker? Well, we take care of our customers in a way that others simply don’t, by offering tailor-made solutions that meet your business needs. On top of this, unlike other brokers who will focus on just the initial contracting process, we’ll be there for you throughout your energy contract.

Our procurement team will search a wide range of suppliers for you, negotiate with those suppliers on your behalf and give you practical advice on the available contract types.  We’ll find the fairest options available and present them to you in straight-forward, jargon-free language.

Ultimately, we’ll find you the right supplier with the right product at the right time, so you can feel confident in making an informed choice that’s right for your business.

Did You Know?

Businesses can actually make savings by just making sure that computers and lights are properly turned off over the weekend.

Energy
Management

We offer energy management services for our customers as standard, with a dedicated customer experience team on hand to ensure you’ll always speak to a real person whenever you have a query. If you encounter a problem with your supplier, you only need to tell us once and we will continuously chase them for resolution on your behalf, freeing up your valuable time so you can get on with running your business.

We’ll keep you updated throughout the duration of your business energy contract, from ‘go-live’ dates to letting you know when it’s time to look at renewal. We’ll also check your first bill for any errors and liaise with the supplier should any anomalies need to be corrected. And it doesn’t end there.

We won’t forget about you once your first bill has been checked, your customer experience team are available if you need to add or make changes to meters and they’ll give you regular updates and an annual billing check, giving you total peace of mind from the get-go.

£1.4 Bn

The amount that the smart meter initiative is predicted to save in energy by 2030 in non-domestic customers.

20%

The EU goal was to make 20% of all energy via renewable resources by 2020, but as the UK has already met this goal, it will most likely change it to 30%.

47%

In the first quarter of 2020, 47% of UK’s energy was powered by solar energy, breaking current Solar energy records.

Did You Know?

Transport and Domestic sectors use the most energy, at over 55% of total energy consumption combined.

Insight & Analytics

Troo Insight is an essential tool that helps you to understand your business energy performance across one or multiple sites. It provides insightful analytics over each week, giving you complete visibility of your energy use and any potential savings. Troo Insight allows you to set targets to reduce energy consumption and calculates your carbon footprint, helping business owners to plan their sustainability strategies to net-zero proactively, whilst reducing overall energy usage and costs.

In short, Troo Insight delivers access to your real-time energy usage right across your business – putting the power firmly back in your hands.

Did You Know?

In 2020, the UK managed to last 67 days without coal-fired power. This was the longest streak since the industrial revolution.

Our
Suppliers

We work with multiple suppliers and have access to a broad range that spans the breadth of the business energy sector. We ensure you have the most comprehensive options available, effortlessly giving your business the convenience it needs.

positive energy logo
utilita logo
castle water logo
crown gas power logo
opus energy logo
smartest energy logo
npower logo
corona energy logo
wave logo
british gas lite logo
total energies logo
shell energy logo
source for business logo
drax logo
eon logo
avantigas logo
ugp logo
power ni logo
sse logo
everflow water logo