Cookie notice.

(Last reviewed: July 2025)
A cookie is a small text file which is placed onto your computer (or other electronic device) when you access our website. We use cookies to:
- Recognise you whenever you visit this website
- Obtain information about your preferences, online movements and use of the internet
- Carry out research and statistical analysis to help improve our content, services and to help us better understand our customer requirements and interests
- Target our marketing and advertising campaigns and those of our partners more effectively by providing interest-based advertisements that are personalised to your interests
- Make your online experience more efficient and enjoyable.
The information we obtain from our use of cookies will not usually contain your personal data. Although we may obtain information about your computer or other electronic device such as your IP address, your browser and/or other internet log information, this will not usually identify you personally. In certain circumstances we may collect personal information about you – but only where you voluntarily provide it (e.g. by completing an online form) or where you register for services from us.
In most cases we will need your consent in order to use cookies on this website. The exception is where the cookie is essential in order for us to provide you with a service you have requested (e.g. to enable you to put items in your shopping basket and use our check-out process).
Below are the types of cookies we use, their purpose, and how long they remain on your device.
Strictly necessary cookies
These cookies are essential for our website to function securely and efficiently.
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__cf_bm (Cloudflare): Helps manage website security and bot detection. (Duration: 1 hour)
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__hssrc (HubSpot): Identifies if your browser session has restarted. (Duration: session)
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__hssc (HubSpot): Keeps track of sessions on our website. (Duration: 1 hour)
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_GRECAPTCHA, rc::a, rc::b, rc::c, rc::f (Google): Protect our website from spam and abuse. (Duration: session to 6 months)
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_cfuvid (Calendly): Maintains session consistency and provides personalised services. (Duration: session)
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wpEmojiSettingsSupports (WordPress): Enables emoji functionality. (Duration: session)
Functional cookies
These cookies remember your preferences and enhance your browsing experience.
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yt-remote-connected-devices, yt-remote-device-id, yt-remote-session-name, yt-remote-session-app, yt-remote-fast-check-period, yt-remote-cast-available, yt-remote-cast-installed (YouTube): Manage video preferences and playback settings. (Duration: session to persistent)
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ytidb::LAST_RESULT_ENTRY_KEY (YouTube): Remembers the last search result clicked. (Duration: persistent)
Performance & analytics cookies
These cookies help us understand how visitors interact with our website, providing insights that enable continuous improvement.
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_ga, _gid, ga* (Google Analytics): Collect anonymous information about how visitors use our site. (Duration: 1 day to 1 year)
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gat_gtag_UA* (Google Analytics): Helps manage analytics requests. (Duration: 1 minute)
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__hstc, hubspotutk (HubSpot): Tracks visitors and website interactions to improve user experience. (Duration: 6 months)
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CLID, _clck, _clsk, SM (Microsoft Clarity): Provide insights into user interactions with our site. (Duration: session to 1 year)
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MR (Bing/Microsoft): Helps analyse user behaviour. (Duration: 7 days)
Advertising & targeting cookies
These cookies help us measure the effectiveness of our marketing activities and provide you with relevant advertisements.
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_gcl_au (Google Tag Manager): Measures the effectiveness of our advertising campaigns. (Duration: 3 months)
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MUID, SRM_B, ANONCHK (Microsoft Advertising/Bing): Identify unique browsers and manage advertising effectiveness. (Duration: 10 minutes to 1 year)
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YSC, VISITOR_INFO1_LIVE, VISITOR_PRIVACY_METADATA, yt.innertube::nextId, yt.innertube::requests (YouTube): Manage embedded video preferences and advertising effectiveness. (Duration: session to 6 months)
We use third-party services such as Google Analytics, HubSpot, YouTube, Microsoft Clarity, and Bing. These services set cookies on your device and collect data to improve your experience. Please visit their respective privacy policies for more information:
Consent
There is a notice on our home page which describes how we use cookies and which also provides a link to our Privacy Policy. If you use this website after this notification has been displayed to you we will assume that you consent to our use of cookies for the purposes described in this policy
How to turn off cookies
How to turn off cookies
If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of this website. For further information about cookies and how to disable them please go to: www.aboutcookies.org or www.allaboutcookies.org.