Our approach.

Sorting energy shouldn’t be a burden on your team.
But for many businesses, it ends up that way.
Confusing contracts, limited supplier contact, and no real support when you need it most. Add in rising costs and growing pressure to become more sustainable, and it can feel like one more thing to manage, without the time or expertise to do it properly.
That’s why we work differently.
We become part of your team
We ask the right questions, sharing what we know, and taking ownership of the process so you don’t have to. Whether it’s reviewing your bills, speaking to suppliers, or helping shape your sustainability plans, we’re here to lighten the load. You’ll always know who to speak to, and you’ll always get straight, honest answers.
Because good support isn’t just about what happens at the start. It’s about staying with you through it all.
What to expect when we work together
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We start with a conversation
We’ll ask questions to understand your setup and what matters most to your business.
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You sign the LOA
We send a Letter of Authority (LOA) to e-sign. This gives us permission to speak to your supplier and gather the info we need, without tying you to anything.
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We check the details
We validate your bill to make sure everything adds up.
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We talk through your priorities
So we understand what matters most before going to market. We talk through your priorities.
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We explore supplier options
We reach out to the right suppliers based on your needs and credit profile.
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We compare the costs
All quotes are quality checked and pulled into a clear, comparison document. -
We negotiate where it counts
We speak to shortlisted suppliers to sharpen rates and terms. -
You get a contract to review
We pre-fill the details and send it for a simple e-signature. -
We manage the switch
Including supplier handover, termination and direct debit setup. -
We stay with you
Your account manager supports you throughout, validating bills and monitoring the market.

Support that works around your business
What you get when you work with us:
Ongoing support, not one-off transactions.
We’re with you before, during and after the contract, answering questions, solving problems, and keeping things on track.

One partner for everything energy.
From procurement and compliance to efficiency and renewables, we take care of it all.

Proactive help through Troo Assure.
We stay on top of billing issues, supplier queries and market changes so you don’t have to.

Clear, upfront pricing.
No hidden charges. No unexpected extras. Just honest costs and clear advice.

Energy solutions shaped around your needs.
We match contracts and services to your business, not the other way around.

Service businesses trust.
We’re rated 5 stars on Trustpilot for a reason: we keep our word, and we show up when it counts.

Want fewer energy headaches and more control?
We’ll handle the hard parts and keep you in the loop every step.
Don't just take our word for it...
Our 4.8 star Trustpilot rating reflects how we've helped businesses like yours take control of their energy.


"Troo are a pleasure to deal with and offer a friendly, timely and professional service."
"Troo were really proactive and helpful, making the process really easy and efficient. It makes such a difference only having to deal with one company who you can actually speak to without spending your life on hold."
"Amazing help from this company they got me out of a very poor contract with another company who had miss sold a contract and created a new contract which saved our company thousands of pounds! Thank you so so much."