Cookies Policy

Our Cookies Policy

A cookie is a small text file which is placed onto your computer (or other electronic device) when you access our website. We use cookies  to

  • recognise you whenever you visit this website
  • obtain information about your preferences, online movements and use of the internet
  • carry out research and statistical analysis to help improve our content, services and to help us better understand our customer requirements and interests;
  • target our marketing and advertising campaigns and those of our partners more effectively by providing interest-based advertisements that are personalised to your interests; and
  • make your online experience more efficient and enjoyable.

The information we obtain from our use of cookies will not usually contain your personal data. Although we may obtain information about your computer or other electronic device such as your IP address, your browser and/or other internet log information, this will not usually identify you personally. In certain circumstances we may collect personal information about you – but only where you voluntarily provide it (e.g. by completing an online form) or where you register for services from us.

In most cases we will need your consent in order to use cookies on this website. The exception is where the cookie is essential in order for us to provide you with a service you have requested (e.g. to enable you to put items in your shopping basket and use our check-out process).

Details of our cookies

The cookies we use on our site fall into four categories:

Strictly necessary cookies

These cookies that are needed for our website, products or services to function properly. We use the following cookies:

ASP.NET_SessionIdUsed to identify the user and their session on the server. The session being an area on the server which can be used to store data in between http requests. Without this, users would not be able to login and use the site.

Performance cookies

These cookies are used to collect anonymised information about how visitors use our website, products and services, for instance which pages visitors go to most often, and if they get error messages from web pages. We use these cookies to help improve how our website, products and services work.

_gaUsed by Google Analytics to distinguish users.
_gidUsed by Google Analytics to distinguish users.
_gatUsed by Google Analytics to stop too many requests to the server.

Functionality cookies

These cookies allow our website, products and services to remember choices you make and provide enhanced, more personal features.

shown_new_offersUsed on the customer dashboard page to stop the user from seeing the “new offers available” message. Expires after 30 minutes.
cookie_notice_acceptedCheck if cookies have been accepted.

Our organisation/business uses Force24’s marketing Platform

The Platform uses cookies to enable us and our marketing partner Force24 to gain a better understanding of your viewing activities and areas of interest. Some cookies are used to make your access experience easier, whilst other cookies manage certain functionality and technical aspects.

The domain does not hold any marketing cookies but the ones we hold and make use of are:

__cfduid – This is a cookie from our CDN Cloudflare, used to speed up page load times. It does not contain any user identification information.

Datadome – This a security cookie based upon detecting BOTS and malicious traffic.

Additional cookies installed by Force24 on its Platform are:




The Platform cookies monitor the browsing activities that your potential or existing customer uses including links clicked. A cookie is activated through your customer or potential customer clicking email links and also the contents of any forms they submit to you.

Force24 Platform will collect information to monitor your behaviour and if you are a client your customers when they are accessing information provided by the Force24 Platform. Force24 does not sell or broker data provided by Force24’s own clients or their customers.

Our organisation/business uses CANDDi  PlatformIn normal working usage CANDDi places two first-party cookies on a visitor’s machine.

CANDDi can also place some_ CAN_Store_xxx _ cookies. These are temporary cookies which CANDDi uses to ensure that the data which has been captured is recorded and transmitted to the CANDDi servers. These cookies are deleted after a positive response is received from the CANDDi tracking servers.


There is a notice on our home page which describes how we use cookies and which also provides a link to our Privacy Policy. If you use this website after this notification has been displayed to you we will assume that you consent to our use of cookies for the purposes described in this policy

How to turn off cookies

If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of this website. For further information about cookies and how to disable them please go to: or