Close

About Troo.

Who Are We?

Troo was founded in 2018 by Andrew and Rachel Richardson, with a vision to offer businesses industry-leading customer experience and full transparency when renewing their energy contracts.

Now more than ever, energy costs have been brought into sharp focus, with business owners becoming increasingly concerned about their energy overheads.  In what is often a confusing and time-consuming process for businesses, Troo has proven itself to be a broker who champions its customers, achieving fair prices and providing helpful advice in an uncertain global market.

Our aim has always been to shake up the business energy market and we’re proud that our transparent approach continues to help business owners like you get fairer priced business energy.

2018

Established

£1m +

Investment

55 +

Friendly Staff

29 +

Suppliers

Our Leadership Team.

profile picture

Andrew Richardson

Chief Executive Officer

profile picture

Rachel Richardson

Commercial Director

profile picture

Steve Goldsmith

Operations Director

profile picture

Peter McLeod

Sales & Marketing Director

Our People.

Our ethos of fairness, transparency and helpfulness represents everything we do and the type of people we have working here at team Troo. Our people know how to hold conversations with businesses, leaving out the industry jargon and communicating information to you in plain language.

You are our number one priority, with customer experience placed front and centre of how we work. Our people are knowledgeable, friendly and go the extra mile, so you can trust that your business energy needs are taken care of with real integrity at all times.

5 Star Rated.

We know it’s unheard of these days, but our helpful customer care team are actually helpful.

We’ve all been there, struggling to navigate automated telephone systems, just hoping to speak to a real person who cares about our problem. Often unsuccessfully.

At Troo we can guarantee you’ll always find it easy to speak to a real person when you need to. Our friendly, dedicated team are on hand whenever you need help resolving any issues.

Furthermore, we don’t just say we say we are helpful, we can prove that we are.  Take a look at our 5 star Trustpilot reviews and see why our customers love us.

Our Values.

The energy market and the way we consume energy is changing faster than any other time in recent history. Lowering costs and consumption in a complex industry has created new challenges for businesses like yours. We can help.

tick

Fair

We’re an independent broker who work with multiple suppliers to present the most suitable options for you at exactly the right time, for the right price.

tick

Transparent

We’re clear to our customers about our business model, with absolutely no hidden fee’s and we talk to you in plain English,  never hiding behind industry jargon.

tick

Helpful

We take the confusion out of dealing with Energy, providing practical advice and dealing with energy suppliers on your behalf so you don’t have to.

46%

How much of the average business’s total energy consumption is consumed outside of 8am-6pm, as found by British Gas.

What People Say.

Don’t just take our word for it. Discover what our business energy customers are saying about us.

Jamie Going
Jamsport Racing

Since 2020 we have had Troo onboard to support us in our commercial energy requirements and they have become an imperative asset to our business. The Troo assure the platform is exceptional and has made the partnership extremely effective.

Paul Dixon
Changing Lives

Troo with their transparent cost model and ability to generate savings provides a great fit for Changing Lives. We have developed an excellent relationship and Troo are helping us identify and deliver a number of energy efficiencies.”